|HWproblems.com has created this privacy statement in
order to demonstrate our firm commitment to the privacy of our visitors
only. If you link from HWproblems.com to another site this statement does
not cover how your information is collected, what kind of information is
collected or how other site(s) use your personal information. By using
HWproblems.com you consent to data practices described in this statement.
the time of this revision we are not using ad servers or ad networks.
However, we plan to use these services soon, so we included some general
ads appear for the latest revision.
and use of your personal information
|When a visitor joins one of our membership plans we collect personal
information including e-mail address, name, username, and password. We
also ask for the name of the school you attend, and the city and state where
the school is located. At times we may ask visitors and members to fill
out a survey, refer to section "Information collected on surveys". We
donít ask our visitors or members to give us any other personal
information like mailing address, phone number, or credit card number.
However, when a visitor joins a fee based membership plan or service, our
billing agent does require personal information needed to collect payment,
refer to section "Information collected by billing agent".
e-mail addresses to respond to requests, customer service issues,
promotions and membership status. The information is also used to
communicate with you regarding your membership plan and to send periodic
newsletters that are considered essential to the operation of our service.
The non-personal information is used to compile general demographic
statistics which maybe shared with advertisers.
sell or give away your e-mail address or any other information that could
be used to identify you without your consent.
|Information collected on surveys
require you to fill out any of our surveys, however, to improve our
service we may ask you for feedback in the form of a survey. The
information we ask for and collect changes on each survey depending on
service we are considering to improve, add, or delete from our site. We
may also ask you to fill out a survey designed to improve advertisements,
for example, your age, sex, year in college. This information may be
shared with advertisers in a general statistical data sheet, for example,
percent of male visitors.
donít sell or give away your e-mail address or any other information
that could be used to identify you without your consent.
Information collected by billing agent
that require payment are handled by a billing agent. The billing agent
collects your personal information needed to process your payment. Please
read the privacy statement of the billing agent you choose. From the
billing agent we receive information that tells us your payment was
approved in the form of coded numbers. Depending on the billing agent we
can receive some personal information you supplied during payment. We
never receive you credit card number, expiration date, card id number, or
banking account number. To learn more read the privacy statement of the
billing agent you choose before supplying any personal information.
|Computer Tracking and Cookies
|Our site is not set up to track, collect or distribute personal
information not entered by visitors. Our
site logs do generate certain kinds of non-identifying site usage data,
such as the number of hits and visits to our sites. This information is
used for internal purposes to provide better services to the visitor and
may also be provided to others in the form of statistics that contain no
personal information used to identify the visitor or member.
is a cookie? A cookie is a small amount of data that is sent to your
browser from a web server and stored on your computer's hard drive as a
text file. Cookies cannot be used to run programs or deliver viruses to
your computer. Cookies are uniquely assigned to you, and can only be read
by a web server in the domain that issued the cookie to you. One of the
primary purposes of cookies is to provide a convenience feature to save
you time. You have the ability to accept or decline cookies. Most web
browsers automatically accept cookies, but you can usually modify your
browser setting to decline cookies if you prefer. If you choose to decline
cookies, you will not be able to fully experience the interactive features
of HWproblems.com and other web sites you visit.
in from a computer used to visit our site previously. No personal
information is collected by or stored in a cookie. Our cookies do not
generate personal information, do not read personal information from your
machine. The cookies are simply a number that we decode to tell us if you
are logged in and your membership plan. We require you to enable your
browser cookies to utilize our services and to provide easier site
navigation and access to member only areas.
information being given to or sold to anyone other then stated at the time
you supplied it without your consent. This statement may be revised over
time as new features are added to our Web site. We will post those changes
prominently so that you will always know how we might use information, and
whether we will disclose it to anyone. Please check our privacy statement
regularly for revisions. We will not notify you when changes are made
unless we need you consent to make the change.
|If you believe your credit
card or bank account was used without your consent for payment to our
site, please e-mail us at firstname.lastname@example.org immediately and contact
the billing agent that processed the charge. Our site has security measures
in place to protect the loss, misuse and alteration of the information
under our control. Our site uses Secure Sockets Layer (SSL) encryption.
SSL works with both Netscape and Internet Explorer browsers to encrypt and
protect your personal information as it is transmitted to our site.